Does Kiddy Design guarantee its product?
Of course! We're 100% committed to making you happy. Each case is hand checked by a member of Team KiddyDesign before it goes out the door to ensure you get the best! While we make every effort to ensure your case arrives in perfect condition, sometimes things could happen. If you discover a fault with the item(s) you have received, please take pictures of the defect and contact us right away. We will work with you to guarantee your satisfaction.
Should you wish to return your item(s), please kindly email us with the reason of return, within 10 days from receiving your order (according to the delivery date on the tracking record, if applicable).
Customized products are your unique creative expressions. Returns on customized item(s) for reasons other than Kiddy Design error will be subject to a 50% processing fee on the refund amount (after adjustment of discount/shipping, if required). Shipping fee is non-refundable.
